Your First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose to tail, looking for things like heart murmurs, ear infections, and/or parasites. Your veterinarian can also provide pet-proofing tips, training assistance, and parasite protection recommendations.

Before Your First Appointment
Assemble and be sure to bring all the proper items with you: Your pet's adoption or purchase records Any existing medical history A list of current medications and supplements Current feeding schedule and the brand of food you use A list of questions you have for your veterinarian Collect any necessary stool or urine samples if requested. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Before Your First Appointment

Assemble and be sure to bring all the proper items with you:
- Your pet's adoption or purchase records
- Any existing medical history
- A list of current medications and supplements
- Current feeding schedule and the brand of food you use
- A list of questions you have for your veterinarian
Collect any necessary stool or urine samples if requested.
If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

Please arrive 5 minutes prior to your pet's appointment for check-in.

Any appointment that shows 10 minutes late may have to be rescheduled OR, if time allows, we will try our best to do a work-in with possible delays.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

“My Puggies and I have been coming to the great Veterinarians here at 380 West for the past 16 years! Everyone is extremely professional and I trust them to do the very best for my fur kids. Thanks to all of the staff for everything that they do to keep us well!”
Wendy H.